In a 2022 Medical Economics® survey, over 93% of physicians reported feeling burned out at some point in their career (5), and over 73% say they are currently experiencing burnout (6).
Well-being of care teams has become a primary concern In short, first-class healthcare is impossible without a physically and psychologically safe and healthy workforce (4). Organizations are beginning to understand that a better patient experience starts with better provider engagement. Improve the well-being of the care team.Improving the work life of the care team has consequently gained wide adoption, turning the Triple Aim into the Quadruple Aim: Data shows that lower staff engagement and burnout are linked with decreased patient satisfaction, worse health outcomes, and higher costs (3). Over the past decade, healthcare organizations have begun to embrace a fourth aim: improving the work life of providers and their staff – the idea being that neglecting the provider experience can negatively impact the patient experience. In 2007, the Institute for Healthcare Improvement (IHI) did, in fact, develop a framework, the Triple Aim, to support the goals of healthcare systems by focusing on three patient-centric areas (1):Īt its inception, the Triple Aim’s main focus was improving the lives of patients (2), but over time it became increasingly clear that this goal could be best achieved by also addressing the well-being of another key group – the care team. Optimizing the performance of healthcare systems has been a discussion point for decades.
But how do we approach the mission of achieving the Quadruple Aim for healthcare organizations to ultimately improve the well-being of care teams? And can we translate these goals to the operating room? We dive into these questions here. Consequently, the Triple Aim, primarily concerned with improving patients' lives, has been replaced with the Quadruple Aim, which also takes providers’ needs into account. The well-being of healthcare providers and their staff is increasingly recognized as one of the cornerstones to securing better patient outcomes.
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How to Translate the Quadruple Aim for Healthcare Organisations to the Operating Room
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